Last updated: 20 July 2026
Demarco Sydney Turf respects your privacy. This policy explains how we handle personal information collected through our website, quote requests, turf orders and other contact with us.
Who we are
Demarco Sydney Turf supplies farm-grown turf, delivery and optional turf laying across Sydney. You can contact us at team@demarcosydneyturf.com.au, on , or by post at 300 McKee Road, Theresa Park NSW.
Information we collect
We collect the information needed to answer an enquiry, prepare a quote, supply turf or discuss optional laying. This may include your name, email address, phone number, postcode or delivery address, lawn measurements, turf preference, access details, site information, photos you choose to send us and messages you provide.
Our website may also collect limited technical information through cookies or similar technologies, such as your browser, device and how you use the site. This helps us keep the website working and understand how it is used.
How we use your information
We use personal information to:
- respond to enquiries and prepare quotes;
- arrange turf supply, delivery or optional laying;
- communicate about an order, service or account;
- improve our website and customer service; and
- meet our legal, accounting and business obligations.
We do not sell personal information.
When we share information
We may share relevant information with people or service providers who help us operate our business, such as delivery partners, laying contractors, website or email providers and professional advisers. They may only use the information to provide services to us or where required by law.
Direct marketing
We may contact you about your enquiry, quote or order. If we send marketing communications, you can ask us to stop at any time by using the unsubscribe option where available or contacting us directly.
Keeping information secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is kept only for as long as reasonably needed for the purpose it was collected, or as required by law.
Access and correction
You can ask for access to the personal information we hold about you, or ask us to correct it if it is inaccurate. Contact team@demarcosydneyturf.com.au and include enough detail for us to identify the information you are asking about.
Questions or complaints
If you have a privacy question or concern, please email team@demarcosydneyturf.com.au or call . We will review your concern and respond as soon as reasonably possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy when our information-handling practices change. The current version will always be published on this page.